Privacy Policy

Effective Date: May 24 2024


1. Introduction

Welcome to Matchndate (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our dating app (“App”).

2. Information We Collect

2.1 Personal Information
  • Registration Information: When you sign up, we collect your name, email address, date of birth, gender, and sexual orientation.
  • Profile Information: We collect information you add to your profile, such as photos, interests, and bio.
  • Geolocation Data: With your permission, we collect information about your location.

2.2 Usage Information

  • Device Information: We collect information about your device, including the hardware model, operating system, and unique device identifiers.
  • Activity Data: We collect data about your interactions with the App, such as messages sent, matches, and profile views.
3. How We Use Your Information

3.1 To Provide and Improve the App

  • Create and manage your account.
  • Facilitate matches and communication with other users.
  • Personalize your experience by showing you relevant profiles.

3.2 Marketing and Promotions

  • Send you updates, promotions, and newsletters.
  • Conduct surveys and research.

3.3 Security and Compliance

  • Monitor and analyze usage and trends to improve the App.
  • Enforce our terms and conditions and comply with legal obligations.
4. Sharing Your Information

4.1 With Other Users

  • Your profile information (except for email and exact location) is visible to other users.

4.2 With Third Parties

  • Service Providers: We share information with vendors who help us operate the App, such as hosting services and analytics providers.
  • Legal Requirements: We may disclose information if required by law or to protect our rights and safety.
5. Your Choices

5.1 Profile Visibility

  • You can control the visibility of your profile in the settings.

5.2 Communication Preferences

  • Opt-out of receiving promotional emails through the settings or by following the unsubscribe instructions in the email.
6. Data Security

We use various security measures to protect your data, including encryption and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

8. Children’s Privacy

Our App is not intended for individuals under 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@matchndates.com.

How to Request Deletion of Your Data on Matchndate

If you no longer want Matchndate to store your personal information, you can request that your data be deleted. Here’s how:

Option 1 – Delete Through the App

1. Open the Matchndate app.

2. Go to Settings > General > Personal information.

3. Select Delete Account.

4. Confirm your choice.

•   This will permanently remove your profile, photos, videos, chats, and other personal data from Matchndate’s active systems.

Option 2 – Email Request

1. Send an email to support@matchndates.com from the same email address linked to your Matchndate account.

2. Use the subject line: “Data Deletion Request – [Your Name / Username].

3. In the email body, clearly state:

•  Your full name

•  Username (if applicable)

•  Email linked to your account

•  That you are requesting permanent deletion of all personal data under Matchndate’s Privacy Policy.

Example:

“I am requesting the deletion of my Matchndate account and all associated data under your Privacy Policy. My account email is [your email] and my username is [your username]. Please confirm once the deletion is complete.”

What Happens After Request

•  Matchndate will verify your identity to ensure the request is legitimate.

•  Once verified, your account and all related personal data will be deleted from their systems, except where retention is required by law (e.g., fraud prevention, dispute resolution).

•  You will receive a confirmation email when the deletion process is complete.

⸻

⚠️ Important Notes

•  Account deletion is permanent and cannot be reversed.

•  Some residual data may remain temporarily in backup systems, but this will also be purged in line with retention schedules.

•  If you only want to stop using the app without losing data, you can deactivate your account instead of deleting it.

This template should be customized to fit the specific needs and legal requirements of your dating app. Consider consulting with a legal professional to ensure compliance with all relevant laws and regulations.